Artificial intelligence is finding way into F&I qualification process

Artificial intelligence is finding way into F&I qualification process

EDITOR’S NOTE: This is the second of Automotive News Canada’s two-part look into artificial intelligence in the Canadian auto industry.

Even as automakers and dealers invest in their online sales platforms, the use of artificial intelligence (AI) in automotive retailing has appeared to be largely limited to targeted marketing initiatives.

But that could be changing.

“I think at some point that anything that can be handled by consumers that’s guided — so, the purchase of a vehicle,…


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