Matt Benevento was surprised when his bank sent him an alert that he’d incurred four overdraft transactions in his account and gotten dinged more than $100 in overdraft fees.
“It seemed like they were charging me so much money for a one-time mistake,” he says. But Benevento, a search engine optimization strategist who was living in New York state at the time, had been with his bank for years and wondered if it might be lenient with him. He says he called the bank’s customer service…
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