Now over two years into the pandemic, the apparel retail category is steadily recovering following declines in 2020. With consumers returning to in-person workplaces, schools and social activities, the need for new clothes has been met with changes to the retail landscape and, inevitably, the role of digital vs. in-store shopping.
A new report from Sense360 by Medallia uncovered emerging differences between online and in-store shoppers. Understanding these distinctions can help retailers win…
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